Hiya Sara ,
my thoughts are with you , it might be you need a solicitor( , and even if you qualify for legal aid it is doubtful this is covered . Also is RA one of the named conditions as in your contract ?
Might be worth having a look at House / contents / insurance to see if you have cover for legal help ( if it is a different company)
Read your terms of the contract and the insurance companies definitions .. had a look at their website and it only covers specific illnesses RA (except systemic lupus erythemotosis with sever complications.)
Have a look and see if that is the cover you have
here . However it does also state that you need to tell them of any change of health , which you have done now .
If you are adamant your contract as taken out states that RA is covered then seek professional advice and stick to your guns.
Sorry it is not what you wanted to hear:(
Rich
"The difference between 'involvement' and 'commitment' is like an eggs-and-ham breakfast: the chicken was 'involved' - the pig was 'committed'."